At TramintTravel, our priority is to provide reliable travel services while meeting the diverse needs of our customers. We understand that travel plans can change unexpectedly, which is why we maintain a clear and customer-focused cancellation and refund policy to support you in every situation.
Flight Cancellations and Delays –
At TramintTravel.com, we strive to keep travelers informed by providing timely updates regarding flight delays, cancellations, or schedule changes whenever such information is made available by the airline. This allows you to plan accordingly and reduce inconvenience.
Rebooking Assistance –
If your flight is canceled and you need to rebook, our experienced travel representatives will assist you promptly. We aim to make the rebooking process as smooth as possible while minimizing disruption to your travel plans. Please note that rebooking is subject to airline-specific rules and fare conditions. For full details, we recommend reviewing our Terms and Conditions.
Refund Eligibility –
Although flight cancellations are uncommon, certain situations such as severe weather, operational issues, or airline decisions may result in cancellations or significant delays. In such cases, you may be eligible for a refund. All refunds are governed strictly by the airline’s policies, and TramintTravel acts solely as a booking agent. Refund approvals and timelines are determined by the airline.
We follow a transparent refund process to ensure clarity and fairness for our customers. Our support team is always available to guide you through the process if a refund request is required.
Refund Window –
At TramintTravel.com, some bookings may qualify for a full refund if the cancellation request is made within 24 hours of booking, subject to the airline’s fare rules. After this period, cancellation penalties may apply, and refunds will be processed in accordance with the airline’s policy.
Non-Refundable Tickets –
Certain discounted, promotional, or special-fare tickets may be non-refundable. We strongly encourage travelers to review fare rules and cancellation conditions carefully before completing their booking. If a ticket is marked non-refundable, a refund may not be issued.
Refund Processing –
Once a refund is approved by the airline, TramintTravel will process the refund on your behalf. Refunds typically take 7–21 business days to reflect in your original form of payment, depending on the airline and your payment provider. Our support team will keep you informed throughout the process.
If you have any questions regarding cancellations, rebookings, or refunds, please contact our customer support team at info@traminttravel.com.